Privacy

CK88 Privacy Policy

Your personal data belongs to you. This page explains exactly what CK88 collects, why we collect it, how it is stored, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden clauses.

Last updated: January 2025

0 Third-party data sales
256-bit SSL encryption
24/7 Data security monitoring
BDT All transactions in Taka
You Own your data

Privacy at CK88 in Plain Terms

End-to-End Encryption

Every connection to CK88 is protected by 256-bit SSL encryption. This means that any data you send — whether it's your login credentials, payment details, or account information — is encrypted in transit and cannot be intercepted by a third party.

We Never Sell Your Data

CK88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only for the purposes described in this policy — account management, payment processing, security, and responsible gaming compliance.

You Control Your Data

You can request a copy of the personal data CK88 holds about you at any time. You can also request corrections to inaccurate data or ask for your data to be deleted, subject to legal and regulatory retention requirements. Contact support to make any of these requests.

Payment Data Is Secure

CK88 does not store full payment credentials on its own servers. Transactions via bKash, Nagad, Rocket, and bank transfer are processed through the respective payment provider's secure infrastructure. CK88 only retains the transaction reference and amount for account record purposes.

Minimal Data Collection

CK88 only collects the data that is genuinely necessary to operate your account, process payments, and comply with responsible gaming obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.

Marketing Is Optional

CK88 will only send you promotional emails or SMS messages if you have opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use CK88.

1

Introduction

CK88 takes the privacy of every player seriously. This Privacy Policy explains how CK88 collects, uses, stores, and protects the personal data of players who register and use the CK88 platform. It applies to all users of the CK88 website, mobile browser version, and dedicated app.

By registering an account on CK88, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not register or continue using CK88.

CK88 is committed to handling your personal data responsibly. We collect only what we need, we use it only for the purposes described below, and we never sell it to third parties. Your trust matters to us — and this policy is our commitment to maintaining it.

Short version: CK88 collects your data to run your account, process payments, and keep the platform safe. We do not sell your data. You can request access to, correction of, or deletion of your data at any time by contacting support.

2

What We Collect

CK88 collects the following categories of personal data from players. We only collect data that is necessary for the purposes described in this policy.

Category Examples Required?
Identity data Full name, date of birth, username Yes
Contact data Email address, phone number Yes
Verification data Government-issued ID (when requested) When required
Financial data Transaction references, deposit/withdrawal amounts Yes
Technical data IP address, device type, browser, session data Yes
Usage data Games played, bet history, session duration Yes
Marketing preferences Opt-in/opt-out status for promotional communications Optional

CK88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3

How We Collect It

CK88 collects personal data through the following means:

  • Direct registration: When you create a CK88 account, you provide your name, contact details, and date of birth directly.
  • Account activity: As you use CK88, we automatically record your gameplay, transactions, and session data.
  • Payment providers: When you deposit or withdraw via bKash, Nagad, Rocket, or bank transfer, the payment provider shares transaction confirmation data with CK88.
  • Cookies and tracking: CK88 uses cookies and similar technologies to collect technical and usage data when you browse the platform. See Section 6 for full details.
  • Identity verification: If CK88 requests identity documents, you provide these directly to our verification process.
  • Support interactions: When you contact CK88 support, we retain records of the communication for quality and compliance purposes.
4

Why We Use Your Data

CK88 uses your personal data for the following purposes. Each purpose has a lawful basis — we do not process data without one.

  • To create and manage your CK88 account and verify your identity.
  • To process deposits and withdrawals in BDT via your chosen payment method.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To comply with responsible gaming obligations, including monitoring for signs of problem gambling.
  • To provide customer support and respond to your queries.
  • To send you service-related communications such as account notifications and security alerts.
  • To send you promotional communications, but only if you have opted in to receive them.
  • To improve the CK88 platform through analysis of aggregated, anonymised usage data.

Responsible gaming use: CK88 may use your gameplay and transaction data to identify patterns that suggest problem gambling behaviour. This is done to protect you, not to profile you commercially. If a concern is identified, a member of the CK88 team may reach out to offer support.

5

Sharing Your Data

CK88 does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

  • Payment providers: Transaction data is shared with bKash, Nagad, Rocket, or your bank solely to process your deposit or withdrawal.
  • Identity verification services: Where required, identity documents may be shared with a third-party verification provider operating under strict data processing agreements.
  • Game providers: Technical session data may be shared with game providers (such as live dealer studios) to the extent necessary to deliver the game experience.
  • Legal and regulatory authorities: CK88 will disclose personal data to law enforcement or regulatory bodies where required to do so by law.
  • Business transfers: In the event of a merger, acquisition, or sale of CK88, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom CK88 shares data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific task for which it was shared.

6

Cookies

CK88 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions, and understand how the platform is being used. Cookies are small text files stored on your device by your browser.

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security No — required
Functional Remember your preferences (language, display settings) Yes
Analytics Understand how players use CK88 (aggregated, anonymised) Yes
Marketing Deliver relevant promotions (only if opted in) Yes

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using CK88, but some features may not function as intended.

7

Data Retention

CK88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. Financial transaction records are typically retained for a minimum of five years to comply with anti-money laundering requirements.

When data is no longer required for any lawful purpose, CK88 will securely delete or anonymise it. If you request deletion of your account and data, CK88 will action this request promptly, subject to any legal retention obligations that prevent immediate deletion of specific data categories.

After account closure: Some data — particularly transaction records and identity verification documents — must be retained for regulatory compliance even after your account is closed. CK88 will inform you of any such retention at the time of your deletion request.

8

Security

CK88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL encryption for all data in transit, secure server infrastructure, access controls limiting data access to authorised personnel only, and regular security reviews.

While CK88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your CK88 account and never share your login credentials with anyone.

  • All connections to CK88 are encrypted via SSL/TLS.
  • Payment credentials are never stored on CK88 servers.
  • Internal data access is restricted on a need-to-know basis.
  • Security incidents are investigated and reported in accordance with applicable obligations.
9

Your Rights

As a CK88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact CK88 support with your request and your registered account details.

  • Right of access: Request a copy of the personal data CK88 holds about you.
  • Right to rectification: Request correction of any inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Right to restrict processing: Request that CK88 limits how it uses your data in certain circumstances.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to withdraw consent: Withdraw consent for marketing communications at any time without affecting your account.
  • Right to object: Object to processing of your data where CK88 relies on legitimate interests as the lawful basis.

CK88 will respond to all data rights requests within a reasonable timeframe. In most cases, requests are processed within 30 days. If a request is complex or involves a large volume of data, CK88 will notify you of any extension to this timeframe.

10

Minors

CK88 is strictly for players aged 18 and above. CK88 does not knowingly collect personal data from anyone under the age of 18. If CK88 becomes aware that a minor has registered an account or provided personal data, that account will be immediately closed and all associated data will be deleted.

If you believe that a minor has registered on CK88, please contact support immediately at [email protected] so that the matter can be investigated and resolved without delay.

11

Policy Changes

CK88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — CK88 will make reasonable efforts to notify active players via their registered contact method before the changes take effect. Your continued use of CK88 after an update constitutes acceptance of the revised policy.

12

Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how CK88 has handled your personal data, please get in touch. The CK88 support team is available 24 hours a day, 7 days a week.

You can reach us via live chat on the CK88 platform, or by email at [email protected]. When submitting a data rights request by email, please include your registered username and a clear description of your request so we can process it as quickly as possible.

Response time: CK88 aims to acknowledge all privacy-related queries within 24 hours and to resolve them fully within 30 days. For urgent security concerns, live chat is the fastest way to reach us.

Your Data Is Safe. Your Game Awaits.

CK88 protects your privacy so you can focus on what matters — playing your favourite live tables and slots in BDT with fast, secure payouts.